Frequently Asked Questions

Backups run automatically every day to ensure your latest content is always protected. No manual action is required.

We currently support Instagram, TikTok, YouTube, X (Twitter), Facebook, LinkedIn, Twitch and Pinterest. If you need another platform with public access, let us know—we can often add it for free upon request.

We keep your backups indefinitely as long as your subscription is active. We never delete your data unless you explicitly request us to do so.

Yes. Your data is securely stored and backed up. For our Elite plans, we also replicate your data across multiple continents (Europe + USA) to ensure maximum redundancy and safety against any regional outages.

Yes, the Business/Elite plans allow backups of multiple accounts, making it perfect for agencies and social media managers.

Simply contact our support team from your registered email address. We will prepare a complete downloadable archive of your data. Depending on the size of your account, this process may take from a few hours to a few days.

If you choose to cancel and delete your account, we will permanently purge all your data from our servers in accordance with GDPR regulations.

No. We only need your public @handle — nothing else. We never ask for your password or a "log in with" connection, and you should never give your social password to any app.

Our own backup engine archives your public content automatically — the posts, photos, and videos anyone can already see. No credentials, no account access, no risk to your login.

Instagram, TikTok, YouTube, X (Twitter), Facebook, LinkedIn, Twitch, and Pinterest. Need another platform with public content? Ask us — we can often add it for free.

Anytime, straight from your dashboard. Download your full archive or restore exactly what you need — organized by platform and date, ready to reuse.

Your archive is stored on EU infrastructure, fully GDPR compliant. Your data stays yours — accessible only to you, and exportable anytime with no lock-in.

Yes — both your follower list and your following list are backup targets, alongside your posts, media, and metadata.

Backups run automatically and on an ongoing basis. Paid plans capture your latest content daily, so you're always protected without lifting a finger.

We can only archive content while it's still public, so we can't recover what a platform has already removed. The fix is simple: start now, before anything happens.

Yes. Every plan starts with a free 30-day trial, and you can cancel anytime — no lock-in, no hassle.